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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Dietrich

April 15, 2025

5  out of  5
rating by Jim Dietrich
"When I was looking for an insurance company in Kenai for my house and Auto, I contacted State Farm and spoke with Shelby Sprenkel. Shelby has given me nothing but the best of service, she answers all my questions and takes care of all my headaches dealing with the insurance. Shelby keeps me updated and informed on any changes made to my insurance. I really appreciate her time and meeting my insurance needs. It is very comforting to know that you can call one person and they will take care of all your insurance needs. I would highly recommend Calling Shelby for your insurance needs. Thanks, Shelby for all your great help!"
We responded:
"Jim, thank you for your 5-Star review! We are so happy to hear about your wonderful experience with Shelby and appreciate you taking the time to share!"
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Amy Stock

April 14, 2025

5  out of  5
rating by Amy Stock
"I can't say enough good things about my agent Mae! She goes above and beyond for my family. From car insurance to home insurance she is always available from dropping in to repetitive emails. She has walked us through every step happily with switching home insurance over even when extra work was needed. Thank YOU for the most amazing customer service every time!"
We responded:
"Amy, thank you for your 5 Star review! We appreciate you taking the time to share about your amazing experiences with Mae and our Kenai office! "
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Laura Karr

April 12, 2025

5  out of  5
rating by Laura Karr
"Mae Snow with Kristie Babcocks office is fantastic! Insurance is not my wheelhouse, I really do not enjoy trying to figure out what is needed or required. Mea is very knowledgeable and helpful. She set my nerves at ease with her knowledge and kindness. Her customer services is on point and made me feel confident that my family is in good hands. Thank you Mae!"
We responded:
"Thank you for your 5-star review, Laura! We’re so glad to hear about your positive experience with Mae! We are so thankful to have you as part of our Kristie Babcock State Farm family."
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Brian

April 2, 2025

5  out of  5
rating by Brian
"Jake Reimiller and Mary Goodenough both Agents at State Farm provided excellent service to me. Jake Reimiller helped me on 1/3/2025 with my auto insurance and Mary Goodenough started helping me on 4/1/2025 and is still helping me with some matters pertaining to Flood Insurance for house property in Alaska. They were both very patient and thorough and very good listeners. They both offered help that went above and beyond what typical agents and customer service reps have provided me in the past at other firms &/or agencies (such as the Social Security Dept). Due to the LEVEL of customer service they both provided, they’ve made a loyal client out of me and I look forward to working with these agents and State Farm as a whole in the future. I’ve always said, any COMPANY is only as good as the PEOPLE that work there and the WAY in which they SERVICE their clients. There are MANY companies AND agencies out there, that could LEARN a great deal in how to treat their customers from the Agents at State Farm. Continued SUCCESS State Farm !!!"
We responded:
"Brian, thanks so much for your review! We are so happy to hear about your positive experience with Jake and Mary! Thank you so much for being a part of our Kristie Babcock State Farm family!"
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Lisa McCubbins

March 27, 2025

5  out of  5
rating by Lisa McCubbins
"I can’t say enough great things about Hillary Seyler at State Farm! After struggling with a long, frustrating process and dealing with the rest of the company which seemed impossible to get any traction with, Hillary completely turned things around for me. From the moment she stepped in, she took charge of my claim and made everything incredibly easy and stress-free. What has been a complete nightmare to deal with for over a year, Hillary resolved for me in just 48 hours! Her professionalism, attention to detail, and unwavering commitment to get things done quickly and efficiently are unmatched. If you’re ever in a tough spot with State Farm, Hillary is the person you want on your side! She’s a true asset to the company and made such a huge difference in my experience. Thank you, Hillary!"
We responded:
"Lisa, thank you so much for your 5-Star review and your kind words regarding Hillary. We’re sorry to hear of your initial trouble but are so glad that Hillary was able to step in and get things taken care of for you. Thanks for being a member of the Kristie Babcock State Farm family!"
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Shari Shinn

March 14, 2025

4  out of  5
rating by Shari Shinn
"Happy with them ?: they are ok Saves you money? Not so much until I went in an made a stink. The ladies there are very nice . Just not really crazy about the insurance. But like to have one in town so I can go right in there to talk instead of over the phone."
We responded:
"Thanks for your review Shari! We are happy to be able to have a local presence here on the peninsula to help our customers when they need us!"
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Dwain Masek

March 12, 2025

5  out of  5
rating by Dwain Masek
"Mary Goodenough - Did an excellent job with FEMA documents and getting Jeep ready for summer insurance needs. Outstanding, Thank you."
We responded:
"Dwain, thank you for the 5-star review! We are so thankful you took the time to tell us about your experience with Mary, and we are glad to hear it went so well!"
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Nancy Casey

March 7, 2025

5  out of  5
rating by Nancy Casey
"May did an amazing job helping me update my policies today! Wowza And Thank You, State Farm, for always being The Best!"
We responded:
"Thanks for your 5 Star review, Nancy! We are so glad to hear Mae was able to help you today! Thanks for being a part of the Kristie Babcock State Farm family!"
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Andy Lincoln

March 5, 2025

5  out of  5
rating by Andy Lincoln
"Great customer service and helpful user friendly app."
We responded:
"Andy, it’s great to hear you had such a positive experience! We work hard to help our customers and there are so many self-services you can do on the State Farm App. Thanks for your 5-Star review!"
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Aleta Smith

February 28, 2025

5  out of  5
rating by Aleta Smith
"Your Fantastic!"
We responded:
"Thanks for the 5-star review and the kind words, Aleta! We appreciate you being a part of our Kristie Babcock State Farm family!"
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Darrel Ayers

February 27, 2025

5  out of  5
rating by Darrel Ayers
"Quick service while I was waiting for my vehicle."
We responded:
"Thanks for your five-star review, Darrel! We appreciate you taking the time to let us know about your experience!"
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Adria Madden

February 25, 2025

5  out of  5
rating by Adria Madden
"Stephanie has been so helpful! Great service and friendly staff."
We responded:
"Thanks for the 5-Star review, Adria! We are so glad to hear you enjoyed working with Stephanie, and appreciate you being a part of our Kristie Babcock State Farm family!"
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shawna taylor

January 16, 2025

5  out of  5
rating by shawna taylor
"JAKE from Kenai state farm was amazing even when calling close to closing time. Personable, friendly and efficient. And his name is JAKE. Just that is great. : )"
We responded:
"Thanks for the 5-star review, Shawna! We’re so glad to hear that our Jake… from State Farm, was able to take great care of you! We’re here when you need us!"
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Jodi Taylor

January 8, 2025

5  out of  5
rating by Jodi Taylor
"Great intersection of price and quality. Nice to have access to local representatives when needed, as we just did after someone totalled my husband's car without adequate insurnace so we needed to us our coverage - helpful!"
We responded:
"Jodi, thank you for your 5-star review! We’re sorry to hear about your accident but glad to be able to help when you need us!"
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Stephen Brown

November 1, 2024

5  out of  5
rating by Stephen Brown
"Mae Snow was super helpful, very friendly and kept our rather lengthy session pleasant and informative. Highly recommend!"
We responded:
"Stephen, thanks so much for your 5-Star review and for sharing about your positive experience with Mae. We appreciate you being a part of our Kristie Babcock State Farm family!"
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Anita Lime

August 8, 2024

5  out of  5
rating by Anita Lime
"Kristie was an absolute pleasure to work with and I would recommend her to anyone looking for bubbly customer service and a quick response. thanks Kristie!!!"
We responded:
"Thanks so much for your 5-star review and kind words. We appreciate you being a part of the Kristie Babcock State Farm Family!"
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Jennifer & John Tabor

July 22, 2024

5  out of  5
rating by Jennifer & John Tabor
"Maddison Williams Soldotna branch Explained what each category of auto insurance covered in depth answering my numerous questions and scenarios. She is very patient and informative making sure all questions were answered. The decisions were left up to me concerning the type of coverage and amount of coverage with out trying to upsale. Thanks to her I purchased an additional policy for the same annual costs. Thank you for being straight forward. Any questions on insurance go see Maddison"
We responded:
"Jennifer & John, thanks so much for your five-star review and kinds words concerning Maddison. We are happy to hear of your positive experience and are grateful to have you join the Kristie Babcock State Farm family!"
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Ayanna Carter

July 12, 2024

5  out of  5
rating by Ayanna Carter
"I've always had a great experience with this State Farm. They are friendly, quick, and I always feel like they care. I called to add renters insurance to my policy and Stephanie had me all set in just minutes."
We responded:
"Ayanna, thanks so much for your kind words and 5-Star review. We are so happy to hear about your positive experiences with Stephanie and our team! Thank you for being a part of the Kristie Babcock State Farm family!"
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Patti Bain

June 17, 2024

5  out of  5
rating by Patti Bain
"Mae Snow with Kristie Babcock State Farm agency is the most responsive, personable, and detail oriented insurance professional I have worked with. She not only implemented the policies required but anticipated future needs and changes. We will forever be grateful and couldn’t be happier with our new State Farm Agency and Mae. The Bain-Holloway’s"
We responded:
"Patti, thanks so much for your 5 Star review and your kinds words about Mae and our agency. We are so thankful to have you as a part of our Kristie Babcock State Farm family!"
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Blue Horse

May 31, 2024

5  out of  5
rating by Blue Horse
"Thank you so much to Hillary for helping me sort out my claims issue. Anytime something bad happens to your house, It’s distressing enough. I really appreciate Hillary ability to respond quickly, explain things to me patiently and clearly and return calls promptly. Your rockstar Hillary!"
We responded:
"Thanks so much for your Five-Star review and positive words about your experience with Hillary! We appreciate you being a part of the Kristie Babcock State Farm Family!"
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Rebecca J

May 28, 2024

5  out of  5
rating by Rebecca J
"Mae was wonderful to work with and went above and beyond! We've been with Kristie Babcock for awhile now for both home and auto and find them very responsive and very professional. Highly recommend for any insurance needs you have!"
We responded:
"Thank you for your kind words and 5-star review, Rebecca! We’re so glad to hear about your experience with Mae and our office!"
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Emily Reser

May 25, 2024

5  out of  5
rating by Emily Reser
"I switched to this office after a very bad experience at the other local State Farm office and Haley Griffin has been wonderful to work with she’s always kind and friendly always answers my questions in a timely manner I can’t recommend this office and the staff enough they’ve all been so wonderful."
We responded:
"Emily, thanks so much for your five-star review and kind words about Haley and our team. We are so happy to have you as a part of our Kristie Babcock State Farm family."
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Susan H

May 13, 2024

5  out of  5
rating by Susan H
"Richard is so helpful any time I call with questions."
We responded:
"Thank you for your 5-star review Susan! We are so happy to hear about your positive experiences with Richard and appreciate you being a part of our Kristie Babcock State Farm family!"
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Keith VanGorden

May 9, 2024

5  out of  5
rating by Keith VanGorden
"Nate Reinholtz was extremely helpful and very prompt in returning my phone calls and emails. He overhauled my car and home owners insurance in just a few conversations and our family was able to save a considerable amount of money by using the State Farm multi-line discounts."
We responded:
"Keith, thanks so much for your 5-Star review and your kind words about Nate! We appreciate you being a part of our Kristie Babcock State Farm family!"
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Kelly Strass

April 30, 2024

5  out of  5
rating by Kelly Strass
"The best! Professional, kind & great people. I love State Farm in Kenai, AK."
We responded:
"Kelly, thanks so much for your 5-Star review! We appreciate you and are grateful to have you as part of our Kristie Babcock State Farm family!"