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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Samuel

Gina Samuel

June 4, 2025

5  out of  5
rating by Gina Samuel
"Prompt, friendly superior service."
We responded:
"Gina, thank you for taking the time to let us know how we are doing! We appreciate you leaving us a 5-Star review!"
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Sherese Christoffersen

June 3, 2025

5  out of  5
rating by Sherese Christoffersen
"I have trusted State Farm to be there for me for over 3 years and will continue!! All the agents are so nice and accommodating and always helpful to get me the lowest rates possible!!"
We responded:
"Sherese, thank you for taking the time to let us know about your experience with our team! We appreciate you leaving a 5-Star review and for being a part of our Kristie Babcock State Farm family!"
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Amylou Harrison

June 2, 2025

5  out of  5
rating by Amylou Harrison
"Very happy with the customer service at State Farm. Very courteous and helpful"
We responded:
"Amylou, thanks so much for your five-star review! We appreciate you taking the time to let us know how we are doing and are happy to hear you had a positive experience!"
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J. Fanny

June 2, 2025

5  out of  5
rating by J. Fanny
"I am moving to the peninsula in a few weeks and wanted to get my insurance set up before my move. Kent made the process incredibly seamless and got everything set up very quickly! Would definitely recommend working with the Kenai State Farm team!"
We responded:
"Welcome to the Peninsula and thank you so much for taking the time to leave us a 5-star review! We are happy to hear about your positive experience with our team and appreciate you becoming a part of our Kristie Babcock State Farm family!"
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Jan Culver

May 30, 2025

4  out of  5
rating by Jan Culver
"Experience requesting a bundle quote was quick and simple. I spoke to Kent and he responded very quickly to my inquiry and was very helpful. Thanks"
We responded:
"Jan, thank you for your review! We appreciate you taking the time to share about your positive experience with our team! "
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Billie Welch

May 29, 2025

5  out of  5
rating by Billie Welch
"Kent was wonderful to work with, very friendly & thorough! Thank you 😊"
We responded:
"Thank you so much for taking the time to leave us a 5 Star review, Billie! We are so happy to hear about your positive experience with Kent and appreciate you being a part of our Kristie Babcock State Farm family!"
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Jill Abear

May 29, 2025

5  out of  5
rating by Jill Abear
"Friendly and quick Service. Jake was very helpful"
We responded:
"Jill, thank you so much for your 5-Star review! We appreciate you taking a moment to let us know about your positive experience with Jake and our crew!"
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Dick Wells

May 29, 2025

5  out of  5
rating by Dick Wells
"Kenton was very helpful and knowledgeable. Always great service at this agency."
We responded:
"Thank you for taking the time to leave a 5-Star review! We appreciate your value your feedback and appreciate you being a part of our Kristie Babcock State Farm family!"
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Chelly Harrison

May 28, 2025

5  out of  5
rating by Chelly Harrison
"Quick and easy. Great office to work with."
We responded:
"Chelly, thank you for taking the time to leave us a 5-star review! We appreciate your feedback!"
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Schatziwa

May 28, 2025

5  out of  5
rating by Schatziwa
"Kent was helpful and knowledgeable about what we needed , great service , thank you"
We responded:
"Thank you for taking the time to leave us a 5-Star review. We appreciate hearing about your positive experience and are grateful to have you as a part of our Kristie Babcock State Farm family!"
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Mimi Tolva

May 26, 2025

5  out of  5
rating by Mimi Tolva
"I have had many policies with Kristie Babcock State Farm over the years. Their friendly, knowledgeable and professional staff always make it easy to deal with every kind of insurance I've ever bought from them, even when I had to file a claim! I appreciate that I can always reach a real person, and that they always take care of all the details for me. I've found their prices to be good, too."
We responded:
"Mimi, thanks so much for taking the time to let us know how we are doing and for leaving a 5-star review. We appreciate you and are thankful to have you as a member of the Kristie Babcock State Farm family!"
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Rose Mowery

May 23, 2025

5  out of  5
rating by Rose Mowery
"Very helpful today in setting up a new vehicle. Also super helpful in the past when we’ve had claims to process. Thankful for real people to talk to who are knowledgeable and helpful"
We responded:
"Rose, thank you so much for taking the time to leave us a 5-star review! We are happy to hear about your positive experiences with our office and appreciate you being a part of our Kristie Babcock State Farm family!"
Profile photo of Susan Savely

Susan Savely

May 22, 2025

5  out of  5
rating by Susan Savely
"State Farm in Kenai Alaska has been our Home and auto insurance for years. Now our Medicare supplement G also. Jake :) has been incredibly helpful and patient, answering and guiding us through our insurance guestions and policies. The staff in Kenai are knowledgeable and kind, no matter what we have brought to the table. We appreciate them protecting our personal interests. Regards, Butch and Susan"
We responded:
"Butch & Susan, thank you so much for taking the time to leave a 5 Star review. We are so happy to hear about your positive experience with Jake and the rest of our Kenai crew! We are here to help whenever possible and appreciate you being a part of the Kristie Babcock State Farm family!"
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Benjamin Handley

May 21, 2025

5  out of  5
rating by Benjamin Handley
"This office has very professional staff that are good at what they do. Kent assisted me in processing my first insurance claim today, and he made sure it went quickly and smoothly."
We responded:
"Benjamin, thank you for taking the time to leave a 5-star review! We are always thankful for feedback and appreciate you sharing about your positive experience with Kent and our team!"
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Christina England

May 20, 2025

5  out of  5
rating by Christina England
"Absolutely wonderful! Thank you so very much!"
We responded:
"Thank for your Five-Star review, Christina! We are so happy to hear of your positive experience! "
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Christina Paxman

May 19, 2025

5  out of  5
rating by Christina Paxman
"The customer service agents at this office are always very helpful. Kent assisted us with a handful of items today and was wonderful. Thank you all!"
We responded:
"Christina, thank you for you Five-Star Review. We are so happy to hear about your positive interactions with Kent and all of our office staff! We are here to assist, whenever you need us!"
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Janine Carlough

May 19, 2025

5  out of  5
rating by Janine Carlough
"I worked with Kent on my car insurance and home owners insurance. He was very helpful, easy to work with and answered all of my questions. Highly recommend working with Kenat"
We responded:
"Thank you for your 5-Star review and for taking the time to share about your positive experience with Kent. We appreciate you being a part of our Kristie Babcock State Farm family!"
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ike snow

May 9, 2025

5  out of  5
rating by ike snow
"Great team with excellent service. Made my transition seamless!"
We responded:
"Thank you for your Five Star review, Ike! We are happy to hear it was a smooth transition for you and appreciate you being a member of the Kristie Babcock State Farm family!"
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Lila Hurst

May 2, 2025

5  out of  5
rating by Lila Hurst
"The efficiency and professionalism of Agent Mae Snow is unmatched. She has the ability to turn any insurance encounter into a special and actually “ fun” situation. She remained positive and confident throughout our numerous encounters and was able to persevere until I got the savings I needed for my auto and my home. Mae is a tremendous asset to not only our local State Farm Agency but to the industry itself!!! Great Job Mae Snow!!!!"
We responded:
"Lila, thanks so much for your 5-star review! We appreciate you taking the time to let us know about your amazing experience with Mae. Thank you for being a part of our Kristie Babcock State Farm family!"
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Jim Dietrich

April 15, 2025

5  out of  5
rating by Jim Dietrich
"When I was looking for an insurance company in Kenai for my house and Auto, I contacted State Farm and spoke with Shelby Sprenkel. Shelby has given me nothing but the best of service, she answers all my questions and takes care of all my headaches dealing with the insurance. Shelby keeps me updated and informed on any changes made to my insurance. I really appreciate her time and meeting my insurance needs. It is very comforting to know that you can call one person and they will take care of all your insurance needs. I would highly recommend Calling Shelby for your insurance needs. Thanks, Shelby for all your great help!"
We responded:
"Jim, thank you for your 5-Star review! We are so happy to hear about your wonderful experience with Shelby and appreciate you taking the time to share!"
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Amy Stock

April 14, 2025

5  out of  5
rating by Amy Stock
"I can't say enough good things about my agent Mae! She goes above and beyond for my family. From car insurance to home insurance she is always available from dropping in to repetitive emails. She has walked us through every step happily with switching home insurance over even when extra work was needed. Thank YOU for the most amazing customer service every time!"
We responded:
"Amy, thank you for your 5 Star review! We appreciate you taking the time to share about your amazing experiences with Mae and our Kenai office! "
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Laura Karr

April 12, 2025

5  out of  5
rating by Laura Karr
"Mae Snow with Kristie Babcocks office is fantastic! Insurance is not my wheelhouse, I really do not enjoy trying to figure out what is needed or required. Mea is very knowledgeable and helpful. She set my nerves at ease with her knowledge and kindness. Her customer services is on point and made me feel confident that my family is in good hands. Thank you Mae!"
We responded:
"Thank you for your 5-star review, Laura! We’re so glad to hear about your positive experience with Mae! We are so thankful to have you as part of our Kristie Babcock State Farm family."
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Brian

April 2, 2025

5  out of  5
rating by Brian
"Jake Reimiller and Mary Goodenough both Agents at State Farm provided excellent service to me. Jake Reimiller helped me on 1/3/2025 with my auto insurance and Mary Goodenough started helping me on 4/1/2025 and is still helping me with some matters pertaining to Flood Insurance for house property in Alaska. They were both very patient and thorough and very good listeners. They both offered help that went above and beyond what typical agents and customer service reps have provided me in the past at other firms &/or agencies (such as the Social Security Dept). Due to the LEVEL of customer service they both provided, they’ve made a loyal client out of me and I look forward to working with these agents and State Farm as a whole in the future. I’ve always said, any COMPANY is only as good as the PEOPLE that work there and the WAY in which they SERVICE their clients. There are MANY companies AND agencies out there, that could LEARN a great deal in how to treat their customers from the Agents at State Farm. Continued SUCCESS State Farm !!!"
We responded:
"Brian, thanks so much for your review! We are so happy to hear about your positive experience with Jake and Mary! Thank you so much for being a part of our Kristie Babcock State Farm family!"
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Lisa McCubbins

March 27, 2025

5  out of  5
rating by Lisa McCubbins
"I can’t say enough great things about Hillary Seyler at State Farm! After struggling with a long, frustrating process and dealing with the rest of the company which seemed impossible to get any traction with, Hillary completely turned things around for me. From the moment she stepped in, she took charge of my claim and made everything incredibly easy and stress-free. What has been a complete nightmare to deal with for over a year, Hillary resolved for me in just 48 hours! Her professionalism, attention to detail, and unwavering commitment to get things done quickly and efficiently are unmatched. If you’re ever in a tough spot with State Farm, Hillary is the person you want on your side! She’s a true asset to the company and made such a huge difference in my experience. Thank you, Hillary!"
We responded:
"Lisa, thank you so much for your 5-Star review and your kind words regarding Hillary. We’re sorry to hear of your initial trouble but are so glad that Hillary was able to step in and get things taken care of for you. Thanks for being a member of the Kristie Babcock State Farm family!"
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Shari Shinn

March 14, 2025

4  out of  5
rating by Shari Shinn
"Happy with them ?: they are ok Saves you money? Not so much until I went in an made a stink. The ladies there are very nice . Just not really crazy about the insurance. But like to have one in town so I can go right in there to talk instead of over the phone."
We responded:
"Thanks for your review Shari! We are happy to be able to have a local presence here on the peninsula to help our customers when they need us!"